Who is behind Chatin

We look after our clients' websites and customer acquisition systems: website, SEO, advertising, Lidin CRM and the Chatin first-line assistant with one team responsible, instead of five suppliers who never talk to each other.

We have been working since 2009. The same people who support our clients with their websites and CRM set up and support your assistant here.

Ready-made tools exist and we tried them. We wanted two things at once: Hebrew that reads like natural Hebrew rather than machine translation, and the data notice Israeli law requires (Section 11, Amendment 13) right inside the chat window. We did not find that combination in any of the 18 services we compared in September 2026.

So we built an assistant where Hebrew, Spoken Arabic, Russian, English and Israeli law come first: Hebrew text is reviewed by a human editor before going live, a server-side guard prevents invented prices, the data notice sits inside the window before the first message, and your tax invoice (חשבונית מס) comes in shekels from an Israeli business.

Our server is in Germany (Hetzner, EU), and that is where conversations are kept for up to four days. The answer itself is written by the OpenAI OpCo, LLC cloud service in the United States, which works on our instructions and does not use conversations to train its models.

What is kept, for how long and who receives it is written out in full on a separate page.

Security and data