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A chat window on your WordPress website
The window goes on your site through our WordPress plugin. We install it together with you and check the answers before your customers see them.
Chatin · Two Sides of Every Inquiry
What Chatin does today
The whole product is here in two lists: what works now, and what is coming by early November, each item with its date. If something is not listed, the product does not have it yet.
Works now
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Four languages
Customers write in Hebrew, Arabic (spoken dialect in Israel), Russian or English and the bot replies in the same language. Hebrew and Arabic run right to left as they should. You write your business details once, for all four languages.
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Answers only from your details
The bot says what is in the details you gave it: what the business does, when you work, what things cost. If something is not there, it does not make it up. It says it does not know and offers to bring in a person.
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Handover to a person
When a customer asks for a person, the bot takes a name and phone number, and the request is saved together with what they asked about. The bot tells the customer they will hear back during working hours. There is no live agent inside the window.
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The legal notice, inside the window
Before the first message, the customer sees in the window where their text goes and why. The bot adds no cookies or third-party counters to your site.
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Loads after the page
The window loads once the page is already shown. Until a customer opens the chat, nothing is sent to our service.
Planned, with dates
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Late October 2026: the request reaches you
Name, phone, topic and conversation language reach you. If you work in Lidin, our CRM for small businesses, the request lands there as a lead card next to your other enquiries.
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Late October 2026: conversation cap and an 80% alert
Each plan has a monthly conversation cap. When 80% of it is used, you get an alert. Nothing is bought automatically.
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Early November 2026: topic buttons and a data page
Topic buttons will appear in the window, so a customer can pick a question with one tap. Each bot will get its own page explaining what happens to the data of people who write in the chat.
Where the data is kept
Conversations are kept on our servers in Germany for up to four days. The name and phone number a customer leaves are kept in the request for up to three years.
The answer itself is written by the OpenAI cloud service in the United States, which works on our instructions and does not use conversations to train its models.
Questions and answers
What is the difference between the two lists?
The first list works today and is included in both plans. What is in the second list does not exist yet, and each item says when it ships.
How does the bot know what to say?
From your details, written in plain words: what the business does, when you work, what the bot may say. We help you write them during setup.
What does it do when it does not know the answer?
It says it does not know, offers to bring in a person and asks for a name and phone number. It does not guess and does not make things up.
Do I need a developer?
No. On WordPress it is a plugin, and we install it together with you. Not on WordPress? Write to us and we will take a look.
I do not use Lidin. Will Chatin work?
Yes, Lidin is optional. From late October 2026 the request will reach you without it too.
Live demo with no sign-up · 30 seconds
See how Chatin will look on your own website
Enter your website address (or pick a sample below) and click the button - an interactive Chatin preview tailored to your website content will immediately appear in the window on the right. Click the topic buttons on the right to test the replies.
Or try a ready-made sample: